Refund policy

KERA•MAE

Return Policy

Your satisfaction is important to us.

Full Refund
Items may be returned for a full refund within 7 days of the delivery date, provided they are:

  • In their original, unworn condition
  • Free of stains, odors, or damage
  • Returned with all original tags attached

Store Credit
Returns made 8–14 days from the delivery date are eligible for store credit only, provided items remain:

  • In their original, unworn condition
  • Free of stains, odors, or damage
  • Returned with all original tags attached

After 14 days, all sales are final.

Thank you for shopping with KERA•MAE.