Refund policy
KERA•MAE
Return Policy
Your satisfaction is important to us.
Full Refund
Items may be returned for a full refund within 7 days of the delivery date, provided they are:
- In their original, unworn condition
- Free of stains, odors, or damage
- Returned with all original tags attached
Store Credit
Returns made 8–14 days from the delivery date are eligible for store credit only, provided items remain:
- In their original, unworn condition
- Free of stains, odors, or damage
- Returned with all original tags attached
After 14 days, all sales are final.
Thank you for shopping with KERA•MAE.